With correct installation, our products should give you trouble-free enjoyment for many years.
But here are some practical advice which apply to most sanitaryware products:
1. Do not use cleaning chemicals, deodorants or additives to the water in your cistern (tank) such as blue fluid cleaners. These chemicals tend to react with and corrode either the plastic/rubber materials or the metal parts of your water closet.
2. Never use strong chemicals such as hydrochloric acid to clean ceramic or plumbing fixtures as they will definitely corrode the materials used in these fixtures.
3. To completely remove shipping or accreditation labels, please do not use chemical abrasives or spatulas as these may scratch the ceramic surfaces. Water and vinegar on your wipecloth should do the job.
4. Do not flush down solid objects or thick paper into the water closet as these may clog the drain. If clogging occurs do not use mechanical force or strong chemicals to push down material; call a plumber.